⚖️ Responsible Gaming Guidelines

Responsible Gaming —
Keep the fun, not the risk

94bd believes that online gaming should be fun and safe. Use our tools and guidelines to play in a healthy and informed way.

Why responsible gaming matters

Online casino and betting can be a great source of entertainment — but it is only enjoyable when you are aware of your own limits. 94bd always wants its players to play with a clear head, within a set budget and for the purpose of fun — never as a solution to financial problems.

Responsible gaming means knowing when to take a break, setting your own deposit limits and seeking help when in doubt. On this page we show you how 94bd's tools can keep your gaming experience safe.

Remember: gaming is never a guaranteed way to earn money. The outcome of every bet depends entirely on chance. Give equal importance to spending time with family and friends and to your other hobbies.

21+
Age Limit For people aged 21 and above only.
Registration and play at 94bd is strictly prohibited for minors.

Warning signs of problem gambling

If any of the following are happening in your life, take a break and seek help:

Financial pressure

You are spending more money on gaming than your budget allows, or placing more bets to cover losses.

Relationship strain

You are hiding your gaming from family or friends, or it is causing arguments.

Impact on work and study

Gaming is affecting your ability to meet work, study or daily responsibilities.

Loss of control

You want to stop but cannot, or you repeatedly fail to stick to your limits.

Our protection tools

94bd provides the following tools to help you stay in full control of your gaming experience.

Deposit limit setting

Set your own limit on how much you can deposit daily, weekly or monthly. Once a limit is set it takes effect immediately, and increasing it requires a waiting period.

Bet limit setting

Decide the maximum amount you will wager within a given period. This helps you stay within your budget and avoid placing excessive bets on impulse.

Time-out

Temporarily close your account for a set period — from 24 hours up to several weeks. You will not be able to log in during the break.

Self-exclusion

If you feel gaming is getting out of control, choose long-term self-exclusion. Your account will be completely deactivated and cannot be easily reactivated.

Age verification

94bd strictly prevents anyone under 21 from registering and playing. Proof of age must be submitted during account verification. Protecting minors is our highest priority.

24/7 Bangla Support

Our Bengali-speaking support team is always ready to help with any gaming concerns or issues. Contact us via live chat and get direct, confidential assistance.

How to set limits

After logging in to 94bd, follow the steps below to activate the protection tools:

  • 1
    Log in to your account Access your 94bd account with your username and password.
  • 2
    Go to account settings Find the "Responsible Gaming" section from the profile menu.
  • 3
    Choose the tool you need Select whichever you need — deposit limit, bet limit, time-out or self-exclusion.
  • 4
    Set the limit or duration Enter the amount or time period and confirm. Reducing a limit takes effect immediately.
  • 5
    Get support help If you run into any difficulty, contact our 24/7 live chat — we are always ready to help.

Tips for healthy gaming habits

Follow these habits to play responsibly:

  • Gaming is for entertainment only — do not think of it as a way to earn money.
  • Set a fixed budget before you play and do not go beyond it.
  • Never borrow money or chase losses by placing more bets.
  • Take regular breaks and check the time — it passes quickly.
  • Do not place bets while drinking or under emotional stress.
  • Stay in touch with family and friends and do not hide your gaming from them.
  • If you feel you cannot win, stop — there will be an opportunity to play again in the future.
  • Make sure children or minors do not have access to your account.

Need help? Contact us

If you feel gaming is having a negative impact on your life, do not wait — contact us. Our team will support you with complete confidentiality.

Live chat support

Talk to us in Bengali via live chat 24 hours a day, 7 days a week. Share any concern you have in complete confidence.

Email Support

Email us for any responsible gaming request or issue:
[email protected]

Common FAQs

Find answers to the most frequently asked questions about responsible gaming here.

Only people aged 21 or above may open an account and play at 94bd. Proof of age is required during account verification. If there is any doubt, we may request account verification at any time.

Lowering your deposit limit from your account settings takes effect immediately. However, increasing a limit requires a waiting period — this is intentional, to prevent limits from being raised on impulse. Contact live chat for detailed assistance.

At 94bd, self-exclusion can be set for a minimum of 6 months up to a maximum of 5 years. During self-exclusion you will not be able to log in to your account or place any bets. Once the period ends, you must submit a request to reactivate your account.

A time-out is a short-term break — typically from 24 hours to a few weeks. It is meant for a little rest. Self-exclusion is a long-term solution — for six months or more, suitable for recovering from a gaming problem.

Use a strong password to keep your account secure and never share it. Make sure children or underage family members cannot access your device. If there is a problem, let us know via live chat — we will take the necessary steps.

First, contact 94bd via live chat or email — we will help you activate self-exclusion. Additionally, reach out to hospitals or counselling centres in Bangladesh that provide mental health services. Talk openly with family and trusted friends — asking for help is a sign of courage.

Play safe, play with enjoyment

Use the responsible gaming tools and enjoy 94bd's world-class games — in complete safety.

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