94bd Privacy Policy

94bd ("we", "us", or "the company") takes your personal privacy very seriously. This privacy policy explains how we collect, process, store, and protect the personal information of users of our website 94bd.cam.

This policy applies to the following:

• All registered members of the 94bd website
• All visitors browsing the site
• Individuals who contact us via live chat or email
• Users accessing our services through any device or platform

This policy is consistent with our Terms and Conditions and Responsible Gaming policy. Together, these documents form our complete legal framework.

2.1 Information You Provide Directly

When you create an account on 94bd or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• Payment information (bKash, Nagad, or Rocket account numbers)
• Document information required for identity verification
• User preferences and account settings

2.2 Automatically Collected Information

When you visit our site or use our services, the following information may be collected automatically:

• IP address and geographic location (general)
• Browser type, version, and language settings
• Device type and operating system
• Time spent on the site and pages visited
• Referring website information
• Gaming activity and transaction history

2.3 Identity Verification (KYC)

To ensure a safe and responsible online gaming environment and in the interest of financial security, 94bd may request identity verification from users when necessary. Information collected through this process is stored with the highest level of security and is used only for legitimate purposes.

We use your information only for the following purposes:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To effectively operate betting, gaming, and payment-related services.
• Age and Identity Verification: To confirm that the user is at least 21 years old.
• Financial Transactions: To process deposits and withdrawals, prevent fraud, and ensure anti-money laundering measures.
• Customer Support: To resolve your questions, complaints, and issues.
• Communication: To inform you of important updates, policy changes, or account-related matters.
• Responsible Gaming: To detect unusual gaming behaviour and provide assistance.
• Service Improvement: To use analytical data to improve the platform experience and functionality.

4.1 Security Measures

94bd uses industry-standard security technology to keep your personal information safe, including:

• SSL encryption — all data transmissions are encrypted
• Secure server infrastructure and firewall protection
• Regular security audits and vulnerability testing
• Two-factor authentication option for account access
• Strict access control policies for internal data

4.2 Data Retention Period

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or for as long as required to meet legal obligations. Financial records may be retained for a specified period after account closure in accordance with applicable law.

94bd does not sell, rent, or share your personal information with third parties for marketing purposes. However, data may be shared in the following limited circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket that help complete transactions. They receive only the information necessary to complete the transaction.
• Technology Service Providers: Technology support companies contracted with us that operate under strict confidentiality agreements.
• Legal Obligations: In the case of a court order, a lawful request from a government authority, or a legal process.
• Fraud Prevention: With relevant agencies when investigating suspected fraudulent or money laundering activity.

In all such cases, third parties receive only the minimum information necessary to carry out their specific tasks.

6.1 Use of Cookies

The 94bd website uses cookies and similar tracking technologies that enhance your browsing experience and ensure site functionality. We use the following types of cookies:

• Essential Cookies: Essential for the basic functionality of the site, such as maintaining login status.
• Functional Cookies: Help remember your preferences and settings.
• Analytical Cookies: Used to analyse site usage patterns and improve services.

6.2 Cookie Control

You have the option to accept or reject cookies through your browser settings. However, disabling cookies may limit some site functionality and affect your ability to log in to your account.

You have the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (the "right to be forgotten"), subject to legal obligations.
• Right to Restrict Processing: The right to request restriction of the processing of your information in certain circumstances.
• Right to Object: The right to object to the processing of your information for direct marketing purposes.
• Right to Data Portability: The right to receive your information in a structured and readable format.

To exercise these rights, contact us at: [email protected]

94bd is strictly not intended for anyone under the age of 21. We do not knowingly collect personal information from anyone under 21. If we become aware that a minor is using our services or that we hold their information, we will immediately close that account and delete the relevant data.

If you believe a minor is using our platform, please notify our support team immediately.

Our website may sometimes contain links to third-party websites. These external sites are governed by their own privacy policies, and 94bd bears no responsibility for the content or privacy practices of those sites. You are advised to read the privacy policy of any other website before visiting it.

94bd reserves the right to update or change this privacy policy at any time. For any significant changes, we will:

• Update the "Last Updated" date at the top of the page
• Send a notification email to registered users
• Display a clear notice on the site

Continuing to use the services after changes are made will be taken as your agreement to the new policy. If you do not agree with the changes, you have the option to close your account.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated support team is available around the clock to assist you in Bengali.

Email: [email protected]

Live Chat: 24/7 support in Bengali

For data protection requests, we generally aim to respond within 30 business days. For urgent matters, contacting us via live chat will get you faster assistance.